Dispute System Design is the process of identifying, designing, implementing and evaluating one or more internal processes to prevent, manage and resolve a stream of disputes connected to large corporations and public institutions.
Benefits of having an efficient dispute system in place, include:
Increases work productivity thanks to a collaborative work place environment
Reduction of turnover of personnel
Cost savings due to reduction of litigations cases and related direct and indirect costs
Increases sales thanks to the improvement of customer satisfaction and market reputation
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